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DaleVozAI voice agent · AI receptionist · callbot
An AI voice agent that answers on your number.
And transfers the call when it should.
It answers your calls day and night with what you taught it, in English, French or Spanish. You keep your number: call forwarding with your carrier is all it takes. €59 a month excl. VAT for about 300 minutes, setup included.
Your number, keptEnglish, French, SpanishTransfer to your teamSummary of every call
Bistrot Lumière · incoming call+33 6 39 98 ·· ·· · 2 min 48
Caller
Opening hours · knowledge baseHi, are you open for Sunday lunch?
Agent
Yes, from noon to 2:30 pm. I can also take a takeaway order.
Caller
It's to book the whole room, about thirty people.
Agent
Transferred · Julien took the callLet me put you through to the manager, please hold.
Summary: whole room for 30 people, Sunday lunch. Transcript in the console.
What it does on the phone
The same agent as on your website and messaging apps, with a voice and a line of its own.
It answers on your numberWe open a line for the agent, and you set up call forwarding from your number to it with your carrier. Your customers dial the same number as before.
It answers with your knowledgeThe same knowledge base as your written agent: hours, prices, products, terms. Update it once, and it answers correctly everywhere.
Three languages, mid-callEnglish, French, Spanish: it answers in the caller's language, and switches when the caller does.
Callers can interrupt itLike a person on the phone: if the caller speaks while it answers, it stops and listens.
It transfers the callTo a landline or a mobile, when the caller asks for someone or in the cases you set. Nobody picks up? It takes the call back and lets you know.
It books appointments and takes ordersIn your Calendly calendar: it offers two or three free slots, repeats the slot, name, number and reason, then books. For a restaurant, the order shows up on the board at the counter.
It reports on every callA transcript and a summary of every call in the console, in the same inbox as your written conversations. A webhook can send them to your tools.
Background sound, if you want itOffice, call center or restaurant room, very low under the voice: the line never sounds dead while it looks something up.
When someone is needed, it puts the call through
You set the number in the console: a landline or a mobile, yours or a colleague's.
1It announces the transfer“Let me put you through to the manager, please hold.” The caller stays on the line while the chosen number rings.
2You know who's calling, and whyWhen you pick up, you hear the reason for the call and the caller's number. You take the call by pressing 1.
3Nobody picks up? Nothing is lostThe agent takes the call back, writes down the message or says someone will call back, and your team gets a “Callback request” email.
The price
A monthly plan, and a quote to fit it to your calls.
€59 a month, excl. VAT
About 300 minutes of voice a month, so about 150 calls if a call lasts 2 minutes on average: that's an assumption, the real length depends on your calls
Setup included: the agent built on your content, the line connected, the transfer configured, phone tests with you
Live in one week
Beyond about 300 minutes, you move to the €99 a month tier (excl. VAT) for about 600 minutes; beyond about 600 minutes, on quote
Minutes spent on the line with your team after a transfer are free
A quote for a precise estimate, based on your volumes and how your calls flow
The same agent also answers in writingYour website, WhatsApp, Messenger and Instagram, with the same knowledge base. You can try it in writing for free, no card.See the written agent
How it works
1We talk for twenty minutesYour calls, your hours, what it should know and who to transfer to. You leave with a quote.
2We build it and test itOn your content, with its voice and its transfer rules. We call it together before your customers do.
3You set up forwardingWith your carrier, from your number to its line. It's live in one week, and you read back every call in the console.
Questions we're often asked
Voice agent, callbot, AI receptionist: what's the difference?None here: they're three names for an AI that answers instead of a switchboard. Ours answers with what you taught it, instead of making the caller press 1 or 2.
Do I have to change my number?No. You keep your number and your carrier. We open a line for the agent, and you forward your number to it, depending on your carrier's options. You can turn forwarding off whenever you like.
Can it transfer the call to someone?Yes, live, to a landline or a mobile. The person called hears the reason and the caller's number, and takes the call by pressing 1. If nobody picks up, the agent takes the call back, writes down the message or says someone will call back, and your team gets a “Callback request” email. Minutes spent on the line with your team are free.
What's left of each call?Its transcript and its summary, in the console, next to your written conversations. A webhook can send them to your CRM or spreadsheet.
Can it book appointments?Yes, in your Calendly calendar: it reads the truly free slots, offers two or three, repeats the slot, name, number and reason, then books. It doesn't send text messages, but the caller gets an email confirmation if they give their address. If no slot suits them, your team gets a callback request.
What doesn't it do?It answers incoming calls: it doesn't call your customers and doesn't send text messages. There's no voicemail: when nobody can take the call, it writes down the message itself, in the console.
What about your data?Transcripts and summaries stay in your DaleVoz workspace. The application and its database are hosted in the Netherlands, with Railway (europe-west4-drams3a region, Amsterdam), inside the European Union. The call goes through the carrier Twilio, and the voice is produced by AI models from US providers. The list of subprocessors is in our privacy policy.
Ask Dale your questions
Dale is an agent built with DaleVoz. It answers in writing, and that's where you pick a time for your call.